You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Air tag not connecting to iPhone

Have been using a new air tag (Apple product) for over a year with my iPhone 12. It recently disappeared from my Find My device list. Thought might be dead battery. Replaced battery. Paired with iPhone - but will not connect with Find My again. During pairing process got message to name the device - did that. Got message to choose an emoji for it - did that. Got message warning about illegal use, then message saying "Connect", clicked on that button, then messages disappeared. Assumed all is good. Opened Find My - no air tag in list. Used option to add Device - selected air tag - got message to bring tag close to iPhone - did that but it just goes on and on trying to connect - gave up after 5 minutes. Have repeated this process 3 times. What am I missing?

iPhone 12, iOS 17

Posted on Nov 4, 2024 12:09 PM

Reply

There are no replies.

Air tag not connecting to iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.