Why is my apple lightning headphone jack adapter not working?

after just two weeks, my adapter has broken. usually they last at least six weeks before breaking. either way, that's just not good enough. my old JVC wired headphones lasted me for 4 years with no problems. this is simply unacceptable.


the problem is that, everything looks fine, but the sound cuts in and out whenever handling the phone. this progresses to eventually the sound cutting out completely. this seems to be due to the connections between the wire and two heads being incredibly flimsy and movable, and so whenever it the position of the phone is slightly altered, the wire connection moves and cuts the connection to the sound.


pls see my diagram for the problem areas, 1a and 2a.


MacBook Air 13″, macOS 13.2

Posted on Nov 4, 2024 1:15 AM

Reply
1 reply

Nov 4, 2024 2:44 AM in response to mannemo

I'm sure non of us knows


these forums are user helping other users like yourself, it's sort of going to a physical apple store and asking other customers there advice


they have a warranty so you can claim that

Legal - Hardware Warranties - Apple


and or reach out to their official support channels

 Get Support (apple.com)


And or


 Contact - Official Apple Support


And or


Contact - How to Contact Us - Apple


Or


Genius Bar Reservation and Apple

Support Options - Apple


Why is my apple lightning headphone jack adapter not working?

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