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Cannot load photos from iPhone or SD card to MacOS Sequoia photos

Since I upgraded to macOS 18.0.1 I have not been able to transfer photos from my iPhone or from an SD card to the Photos app. When I try the Photos app immediately switches to the "Imports" window by the images I tried to upload are not there.


I do not use iCloud for my photos at all. It is turned off on both my iMac and my iPhone.I have tried multiple restarts and IO have used multiple Lightning cables but nothing has worked so far.


iMac 27″, macOS 15.0

Posted on Nov 3, 2024 9:53 PM

Reply
1 reply

Nov 5, 2024 10:30 PM in response to Mark Castleman

Re: "Cannot load photos from iPhone or SD card to MacOS Sequoia photos"


A recent article from Apple Support (16 September 2024)

Transfer photos and videos from your iPhone or iPad to your Mac or PC - Apple Support

Gives the steps to follow:

Eg: Step 4 says: "The Photos app shows an Import screen with all the photos and videos that are on your connected device. If the Import screen doesn't automatically appear, click the device's name in the Photos sidebar".


If you still have issues:

Seems your iPhone does not yet have the newest iOS version installed.

You can check in Settings > General > Software updates

or see: About iOS 18 Updates - Apple Support

Eg: says iOS 18.1 is now the newest. (This update introduces the first set of features powered by Apple Intelligence.)


NB: If you choose to update: it is always wise to back up your data before updating.


Else : You may want to try restarting your iPhone (ie: deletes temporary files, re-establishes connections, may update recent setting changes, and often restores order if something is not working as expected.)

___________________________

If needed:

If you haven't already: the MacOS could also be updated to MacOS 15.1

(This update introduces the first set of features powered by Apple Intelligence.)

What's new in the updates for macOS Sequoia - Apple Support


All the best :-)

Cannot load photos from iPhone or SD card to MacOS Sequoia photos

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