Contacts App on Mac Desktop

Question

Level 1

4 points

Contacts App on Mac Desktop

I use iCloud contacts for all my contacts. When I open the contacts app on the Mac it shows there is nothing there. So, I have enabled/disabled, deleted the address book and reopened, etc.- still no contacts.

So I exported the contacts from iCloud and went to import into the app on the Mac. It came up and said that all the cards were duplicates. But nothing is in the contacts app. Even if I import all of them and say "New", still nothing shows up. Screenshot below of what I am seeing.

It doesn't seem to be a sync issue but a display issue. Just to reiterate, I have deleted the address book in the folders, turned sync and enable account on and off, restarted the Mac every time.

At this point I don't know what else to do. I don't want to reinstall the whole OS.

iMac (2017 – 2020)

Posted on Nov 1, 2024 5:22 AM

Reply

Answer 1

Old Toad

Level 10

210,615 points

Nov 1, 2024 1:50 PM in response to jim145

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.