Double charging issue with Apple Pay linked cards

Question

Level 1

4 points

Double charging issue with Apple Pay linked cards

Even though I am not using Apple Pay for some of the apps I have, and my cards that are linked with Apple Pay are charging me double every month with a charge on each card. When only one card is set to charge one app that is an actual Apple app and the rest are not. I logged into my original accounts and they are set to the same card that is on my Apple Pay so for one if I’m not using Apple Pay why is my phone charging both my cards that are linked to my phone and one of my cards is not the card I am using or on my primary account on that website. Like my Amazon prime for example is charging me on the card that is on my account plus my phone is charging my card that isn’t even the card I am using for this account and I’m not using Apple Pay for this. Why is this happening? I do not recommend using Apple Pay or adding more than one card. You will get multiple charges.

[Re-Titled by Moderator]

iPhone 14, iOS 17

Posted on Oct 31, 2024 7:20 AM

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Answer 1

Oct 31, 2024 7:27 AM in response to Jen7114

Somewhere, you other card being charged is set up for your a subscription. That is the only wya a second charge can be happening on a card you don't have added on your account.

Check out Apple ID for added payment methods. click here ➜ If you need to change or update your Apple Account payment method - Apple Support
Check accounts on the websites of the services you are using.
If you are subscribed to a service through Apple and through their website, you are subscribed twice so would get charged twice. Pick the subscription you want to keep and cancel the other one.

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Answer 2

Jeff Donald

Level 7

25,425 points

Oct 31, 2024 7:27 AM in response to Jen7114

Apple Pay can’t initiate a charge/payment. Transactions are initiated by the merchant. When the merchant presents the charge, a payment is processed by your bank. If a charge is presented to Apple, the payment method on file is used to complete the transaction.

It sounds like you have either two subscriptions and you’re paying one directly and the other through Apple. Have you verified your subscriptions?

You can review your subscriptions through Apple several ways depending on the device you’re using.

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Answer 3

Mac Jim ID

Level 7

26,393 points

Oct 31, 2024 7:29 AM in response to Jen7114

You have signed up for a subscription in the Amazon app and on the Amazon website using a differently payment method. Apple has no idea if you already have a Prime membership when using an in-app purchase, but Amazon does if you are using the same account details. You can either cancel the subscription managed by Apple or the one that is managed by Amazon. I would also recommend following up with Amazon to make sure each subscription is showing the same account details and if so, request a refund from the one that is billing your payment method directly from their website.

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