Updating Final Cut Pro that was deployed with bussines suite

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Level 1

4 points

Updating Final Cut Pro that was deployed with bussines suite

Hello! A while back I purchased final cut pro for my work mac and I deployed it via a business management app that is no longer accessible. How can I update the version of final cut to the latest? In my country every business is forced to have noted on every invoice or receipt their business code and some data so I was forced to buy it and deploy it that way since none of the apple experts I talked over the phone for 4 hours knew how to give me the option of writing my business info on the invoice or receipt...

Mac mini, macOS 14.3

Posted on Oct 30, 2024 11:33 PM

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Answer 1

FanatanDavid Author

Level 1

4 points

Oct 31, 2024 4:29 AM in response to Tom Wolsky

Nope, not in the purchased section of any of the business's accounts. I think it was purchased via Apple Business Manager with my account. It does not let me log in to my account... or any other accounts...

I do not understand how I can have but not have a business manager account. I recieve emails regarding the business manager on my mail but it does not let me log in...

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Answer 2

Tom Wolsky

Level 10

151,903 points

Oct 31, 2024 3:51 AM in response to FanatanDavid

The application is linked to the Apple ID/Apple Account that was used to purchase it. Nothing else. Was your personal Apple Account used or some other one? If you bought it using a code check if the application appears on Purchased page in the App Store.

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Answer 3

FanatanDavid Author

Level 1

4 points

Oct 31, 2024 4:33 AM in response to Tom Wolsky

I don't remember exactly if it was on my account but There is a slight chance i bought it using my colleague's apple ID. I checked and it does not appear neither in mine or hers. So in conclusion i can not update. Apple business manager is a joke honestly.

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Answer 4

Tom Wolsky

Level 10

151,903 points

Oct 31, 2024 5:01 AM in response to FanatanDavid

If you received it as a code there is a process to accept the purchase in the App Store. If that was done it then appears on the Purchased page. I think your only option is to contact Apple Support.

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