Perhaps, I wasn’t clear. Since 2019 on the Apple community support site and many other sites all over the Internet, Apple users are indicating there is a critical issue with a useful option Calendar. The free or busy function in Calendar for an event is no longer showing. The option for busy or free for an event is not “there”.
I got a reply from somebody who is level seven telling me how it is - and to submit a form but no fix.
It’s all over the Internet for years that there is a problem with the Apple Calendar as it is not showing the free or busy option which is a useful tool. Apple support has not addressed this issue for years. The fact that it is not there is in stark contrast to the fact that the Apple website gives you instructions on how to use the free or busy option in Calendar promoting it is a feature of its software, but that feature is no longer working in the Calendar as it is not there.
Does anyone else get the irony of the above?
For every person that can’t find a fix anywhere on the Internet for an Apple issue and finally takes their time to submit a post there are probably millions who have the same problem, but just don’t use up their valuable time to let Apple know through a community support page. To think otherwise is really presumptive by saying to somebody, “I understand you’re having this issue”. Maybe they are not having an issue but Apple is having issues? I wonder if somebody somebody at Apple is so things that they would find that remark not useful if I was overseeing Support and I saw that people at a high level weren’t willing to offer it. I realize there was a problem.
My former reply was taken down for some technical reason, but a truth spoken from the heart I stand by.
A community post that addressed this issue which reflects broader issues as there is something obviously wrong when you can’t get an answer on the Apple Community support page that’s useful in any form - pun intended.
My understanding of this community “support “page is that it is not a chat room but for decades has been used as a community support platform to address issues with Apple software or Apple hardware and users can get help. It also is helpful because other people who had the same problem, can then look up an issue and see how to fix it without having to overwhelm the support line that one action has a great ripple effect that impacts an unknown quantity of people in a positive way.
Is there anyone at Apple support that has the ability to fix this and offer something, usable in reply?
Who is willing to offer some actual technical expertise not telling somebody to fill out a form. I wonder if the people who removed my reply would realize that instructing someone to do work when you don’t work for that company is offensive. It felt like I was being handed homework and the dismissive attitude in the reply saying Apple Support techs are too busy for their own community support page attitude is what is innapropriate.
The cold indifference of it remove the community so when you remove community from the Apple community page and you remove support from the Apple Suppprt community page, what do you have left?
The above points are actually appropriate to make in a community support page because it appears there is a larger issue but for right now the point of making this post is to ask what has been asked again and again by many others:
The Apple Calendar is no longer showing a critical and much used option of free or busy that is promoted on the Apple website as part of the features of its calendar software and is no longer there.
Is there somebody at Apple Support who will address this issue instead of stonewalling or not addressing it years later?
Someone at Apple support who can offer something useful to the community and a solution to address part of systemic problem that has been ongoing since at least 2019?
