Screen Time Limits Keep Disappearing

My wife and I have 3 children and each have an iPad. We CONTINUALLY need to keep setting up Screen Time Limits as they are randomly disappearing every couple days. We will notice there are no screen time requests coming from our kids and upon checking the screen time limit settings, notice they are all gone and we have to set everything up again.

I've gone through all the standard protocol with Apple support and there is no solution. This has been an issue for some stemming back to iOS 16 and they still have yet to correct this. If it isn't fixed soon we will be forced to go another direction for our kids' devices. Anyone able to help? I really dont want to leave Apple. Thanks.