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Can’t add California Driver License

Can’t add my California Driver License. Did all the steps. Wait for Apple Wallet for update. Came back said couldn’t add License. On my iPhone running IOS 18.0.1. Thank You, Cindy

iPhone 15 Pro Max, iOS 18

Posted on Oct 22, 2024 3:43 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2024 12:20 PM

Showreporter wrote:

Did all the steps.

Does that include having received a notice that the California DMV will review your credentials and send you a notification in Wallet?


Did you go through all the Face ID motion detection requirements successfully before that?


UPDATE - I just went through this process (also in California). Like you, I had issues. But I also had issues getting the various Face ID motions, so I just resubmitted my application seated in a place with a less complex background. That worked!

1 reply
Question marked as Top-ranking reply

Oct 23, 2024 12:20 PM in response to Showreporter

Showreporter wrote:

Did all the steps.

Does that include having received a notice that the California DMV will review your credentials and send you a notification in Wallet?


Did you go through all the Face ID motion detection requirements successfully before that?


UPDATE - I just went through this process (also in California). Like you, I had issues. But I also had issues getting the various Face ID motions, so I just resubmitted my application seated in a place with a less complex background. That worked!

Can’t add California Driver License

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