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Error Message on Laserjet 400, 401dne, geting error message: limitcheck & image mask when I try to PDF email attachments. Help please

Error message from my HP laserject 400, 401dne when trying to print PDF attachments on an email. Running Catalina 10.15.7, error is limitcheck & image mask. Thanks, Theo.



MacBook Pro 15″, macOS 10.15

Posted on Oct 19, 2024 7:03 PM

Reply
1 reply

Oct 19, 2024 7:22 PM in response to 77Theo--

For assistance or questions with an HP printer, update firmware to the latest, then best contact HP support.


It appears to lack AirPrint, which means it can be entirely dependent on vendor-provided drivers. AirPrint support avoids that.


Manual firmware update (use the touch screen path) is described on page 80:


The HP discussion forums are located at:


Error Message on Laserjet 400, 401dne, geting error message: limitcheck & image mask when I try to PDF email attachments. Help please

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