Apple Business Connect Will Not Accept My Valid EIN

Question

Apple Business Connect Will Not Accept My Valid EIN

I recently got an email from apple asking me to switch from an Apple Business register account to an apple business connect account. So, I started signing up for Apple business connect but every time I get to the final slide where it asks for my federal tax ID it keeps telling me my tax ID is invalid... I've tried it both with and without the dash and even with a space instead of a dash. I've tried entering it from my iphone, ipad and again on my laptop. I am copying it directly from the IRS paperwork and I know the number I am entering is valid. Apple, Please help.

iPhone 11, iOS 18

Posted on Oct 18, 2024 2:53 AM

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Answer 1

Top-ranking reply

TheLastPatriot Author

Level 1

50 points

Oct 20, 2024 2:24 PM in response to ButterworthHospitality

Try it without the first two numbers and the “-“. That’s what ultimately worked for me but it took forever to figure it out. A response from apple would have been nice.

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Answer 2

sprewitt

Level 1

14 points

Oct 18, 2024 1:58 PM in response to TheLastPatriot

I have the same issue. Very frustrating as I can’t claim my business until I verify the EIN and upload my utility bill.

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Answer 3

Oct 20, 2024 2:25 PM in response to sprewitt

Try it without the first two numbers and the “-“. That’s what ultimately worked for me but it took forever to figure it out. A response from apple would have been nice.

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Answer 4

Oct 20, 2024 10:12 PM in response to TheLastPatriot

That did not work for me.

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Answer 5

Oct 22, 2024 9:24 AM in response to TheLastPatriot

Didn't work for me Apple please help

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Answer 6

Oct 20, 2024 7:07 AM in response to TheLastPatriot

I’m having the same issue today, so I’m guessing there might be a problem with their API that checks the FEINs against the IRS register.

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Answer 7

Oct 24, 2024 11:30 AM in response to TheLastPatriot

Issue is still continuing today -_-

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Answer 8

Oct 21, 2024 7:15 AM in response to TheLastPatriot

I followed the Pro Tip of removing the first two digits and the hyphen from my EIN and the form submitted just fine. It's a terrible workaround and this whole system is poorly designed. Clearly, Apple lacks maturity in certain aspects of the business world.

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