You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Updating to macOS Monterey not working

When I try to update my OS from Catalina to Monterey my Mac desktop goes into a restarting spiral and I have to revert back to Catalina. I have an iMac 27in Late 2015 model. Any suggestions?

Earlier Mac models

Posted on Oct 15, 2024 5:17 PM

Reply
1 reply

Oct 18, 2024 7:43 PM in response to ngshah76

Run the third party app EtreCheck and post the complete report here so we can examine it for possible clues.


Also, run the third party app DriveDx (free trial period) to check the health of the internal drive(s). Post the complete DriveDx text report for the internal drive(s) using the "Additional Text" icon which looks like a piece of paper on the forum editing toolbar.


Updating to macOS Monterey not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.