Apple wallet - public travel cards

That feature may be disabled if you’re using iOS 18.1 beta. Beta software should never be used on a primary device. It’s also possible this has something to do with UK and the EU situation. Local Apple Support in UK may be your best source for information that way.

United Kingdom

0800 107 6285

Get technical support for Apple’s Accessibility features

Connect with British Sign Language support

>>United Kingdom

• Arriva UK Bus. Accepts payment cards in the Wallet app.*
• Brighton & Hove Buses. Accepts payment cards in Wallet app*.
• First Bus Group. Accepts payment cards in the Wallet app*.
• London: Transport for London (TfL). Accepts payment cards in the Wallet app*.
• Metrobus. Accepts payment cards in Wallet app*.
• Oxford Bus Company. Accepts payment cards in Wallet app*.

*Express Mode supported.<<

Where you can ride transit using Apple Pay - Apple Support

UK transit companies don’t offer any transit cards, so there is nothing to show. UK transit companies accept most credit and debit cards when added to Apple Wallet app and you setup Express Transit in your Settings app > Wallet & Apple Pay for use with your payment methods.

Add a transit card to Apple Wallet - Apple Support

Jeff Donald wrote:

UK transit companies don’t offer any transit cards, so there is nothing to show.

I was going by the information in this article:

iOS and iPadOS - Feature Availability - Apple

I didn't look too closely in the "Add Card" section in Wallet (my mistake). Apparently, that article is wrong.

Hmmm. Weird. Do you have a VPN installed on your phone? If so, try deleting it. Also, check Screen Time to make sure you haven't inadvertently enabled any restrictions.

Transit cards displayed are specific to various settings on your iPhone. For example, when you were using your previous iPhone what region was your iPhone set for? The credit and debit cards were issued by what banks and in what countries? What country was your Apple Account set for? How do those settings and locations differ from where you are now?

You mentioned US, France and Japan, what does that have to do with you being in UK? For instance, Transit Cards for China and Hong Kong require the use of specific cards and require the purchaser to be in those locations.

Specifically, what country and what Transit Card is the issue?

The article is correct insofar as several transit companies accept Express Transit. So to use that feature an approved credit or debit card needs to be in Apple Wallet. Then setup Express Transit in Settings > Wallet & Apple Pay > Express Transit.

So, yes Transit is a feature through the use of Express Transit.

Jeff Donald wrote:

The article is correct insofar as several transit companies accept Express Transit. So to use that feature an approved credit or debit card needs to be in Apple Wallet. Then setup Express Transit in Settings > Wallet & Apple Pay > Express Transit.

So, yes Transit is a feature through the use of Express Transit.

That is so very unclear..... Thanks for the clarification.

The supported cards are still shown in the Wallet app. There may be limitations imposed by the transit companies themselves. As an example, it’s being reported that one of the Japanese transit companies will no longer accept payments from overseas. They’re requiring payment while in Japan.

I know it's obvious but I feel the need to ask anyway. Have you restarted the phone? Force restarted it?

Force restart iPhone - Apple Support

Also, have you updated to iOS 18.0.1?

What region is your phone set to?