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Why can't I download pdfs with download arrow since Ventura 13.6.9?

Since updating to Ventura 13.6.9 I can no longer download pdfs with the down arrow at bottom of an online pdf I want to download. How can you simply download? My work around had been to export as pdf which is several extra time consuming steps.



iMac 27″ 5K, macOS 13.6

Posted on Oct 9, 2024 5:27 PM

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2 replies

Oct 11, 2024 10:48 AM in response to andimac

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Why can't I download pdfs with download arrow since Ventura 13.6.9?

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