pages docs corrupted after upgrade to sequoia

Question

pages docs corrupted after upgrade to sequoia

Upgrading last night from Sonoma to Sequoia 15.0.1 has corrupted my Pages documents that are saved to iCloud. The main corrupted document is long—a novel in progress. The only issue I see is that the small inline image I use to separate sections has become a black square. Clicking on the square shows the correct name of the file in the image pane of the format panel. The only other images in the doc (there are two others) are not affected.

I have not altered the file yet, since discovering the corruption. How can I do a bulk fix of these many images?

MacBook Pro 16″, macOS 15.0

Posted on Oct 9, 2024 11:53 AM

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Answer 1

Oct 9, 2024 2:23 PM in response to Bambi Vincent

There is no bulk fix. You open the Pages document, select the image, and replace it with the correct image.

I find this strange because the operating system update only affects the System areas of your startup drive on your Mac, and does not touch your documents there, or on iCloud. I have Pages documents with images in them stored on iCloud and after my update from Sonoma v14.7 to Sequioa v15.0 and subsequently v15.0.1 — not one of my Pages documents, whether on the local drive or iCloud drive has been changed or damaged.

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Answer 2

Oct 9, 2024 6:47 PM in response to VikingOSX

Thanks Viking. I'm running Pages version 14.2 (7041.0.109). It's possible that Pages, too, was updated, I don't remember. Maybe that's what caused the problem, not Sequoia. There were 25-30 instances of one image throughout my long document, a small red-line drawing on white. I replaced each manually. Interestingly, clicking on "remove background" in the image pane of the format panel made the line drawing show up, but the lines were black, not red. So it seems Pages gave each instance a black background and somehow made them grayscale.

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Answer 3

Oct 10, 2024 7:52 AM in response to VikingOSX

Could be something else. However, I don't always update promptly. I believe I updated apps just before updating the OS. Who knows? I live in fear of corruption! A new idea… what if that small image had been a .png? Can you see how that would do it? It is a possibility…. BTW, I have many backups of the document. Every one of them opens with the black squares instead of the correct image.

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Answer 4

Oct 10, 2024 8:18 AM in response to Bambi Vincent

When you add an image to a Pages document, it is contained within the document and I see no means how an operating system upgrade from Sonoma to Sequoia could corrupt the PNG image inside a Pages document.

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Answer 5

Oct 10, 2024 9:24 AM in response to VikingOSX

I agree. However, it happened. I did a screen share with an Apple Pages support guy (Adam). He saw the issue but could not explain it either. I'll post here if there's ever an explanation. Your interest is appreciated!

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Answer 6

Oct 10, 2024 3:01 AM in response to Bambi Vincent

Pages v14.2 was last updated to this version three weeks ago. There is something else going on with your documents that I cannot explain since I have had no issues with Pages documents.

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Answer 7

Oct 11, 2024 10:14 AM in response to VikingOSX

Update: I just opened an old MSWord file which was my Pages doc saved as docx (long ago), and the same image file is corrupted. Must be the image itself. Probably is a .png, but I can't tell.

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Answer 8

jjosiah

Level 1

8 points

Oct 25, 2024 7:53 AM in response to Bambi Vincent

Uninstalling and reinstalling Pages did it for me… all working ok now

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