Sequoia 15.0.1 and World of Warcraft

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Level 1

17 points

Sequoia 15.0.1 and World of Warcraft

Hello,

Ever since I upgraded to Sequoia 15.0.1 I get disconnected randomly from WoW. I've tried to reinstall WoW and Battle.net-client.

Error code: wow5190019

One problem is that my Mac M3 (Pro) is bought by the company I work for. And since we are an IT company they have installed a profile on my Mac that overrides a lot of security options. So firewall for instance is not accessible. (Both WoW and Battened is allowed by the firewall anyways.)

Anyone else had any issues with Sequoia? I've seen a few other complaining about this on the Reddit, but none have been solved.

MacBook Pro 14″, macOS 15.0

Posted on Oct 6, 2024 11:08 PM

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Answer 1

Top-ranking reply

Panzarotto

Level 1

14 points

Oct 8, 2024 2:21 PM in response to espen91

I have the exact same problem. After 15.0.1 WoW continuously disconnect (randomly). Disabling the Firewall seems to solve the issue, but it's very annoying.

Any update about the issue?

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Answer 2

espen91 Author

Level 1

17 points

Nov 5, 2024 9:40 AM in response to gooober

Hello.

Sorry for the late response, I just wanted to let you know that the issue was on Apples side. With MacOS 15.1 the issue was fixed :D

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Answer 3

espen91 Author

Level 1

17 points

Oct 7, 2024 9:41 AM in response to VikingOSX

Hey.

The game is compatible with Sequoia, this bug was introduced in 15.0.1, during 15.0 it was working perfectly fine.

I did some troubleshooting with the IT department today. Only solution is turning off the firewall completely in MacOS, which is too risky so they had to enable it again.

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Answer 4

espen91 Author

Level 1

17 points

Oct 9, 2024 4:03 AM in response to Panzarotto

Hi.

Sorry, but no.

I found this on Blizzards forums where several people are complaining.

No one have gotten any answers from Blizzard (or Apple for that matter).

https://eu.forums.blizzard.com/en/wow/t/repeated-error-code-wow51900319/542163/17

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Answer 5

gooober

Level 1

47 points

Oct 26, 2024 5:00 AM in response to espen91

I have the exact same problem! It’s very annoying. My personal M1 Mac Studio worked perfectly with Sequoia, however after the 15.0.1 patch, the disconnects started. I KNEW it was not an issue with my WoW install as I’ve had the same setup for over a decade with no issues like this whatsoever.

It needs to be analyzed by a network person, I believe to figure out what is happening and why. So far I had tried resetting my IP config and releasing/renewing my IP address, flushing my DNS cache, rebooting and doing an in game “scan and repair” of game files.

I have also tried re-adding battle.net process to the firewall rules to allow incoming connections along with other child processes with no avail.

I am hopeful that disabling the Mac firewall will be a workaround until the issue is fixed, but I have little hope of either Apple nor Blizzard of fixing the issue.

Last time I had trouble with WoW similar (would not connect at all) I went into the game settings and disabled IPv6.

I also tried turning it back on, but that has had no effect.

I again am hopeful to turning the firewall off when playing and back on when not.

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Answer 6

Oct 7, 2024 4:59 AM in response to espen91

Contact the game vendors to see if they are even compatible with Sequoia yet. Check with your IT team about what that corporate-managed profile allows you to do on that corporate-owned Mac.

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