Can no longer open Passwords in iPadOS 18

I can no longer view my saved passwords on iPad Air running OS18. The Passwords app prompts for touch id and opens a blank white screen. I have tried restarting iPad multiple times. I have tried turning password sync on and off multiple times. I have tried opening passwords from the system menu. Although the system menu indicates there are more than 200 passwords in the file, I can see none of them. Passwords to do appear in the app on iPhone.

iPad Air, iPadOS 18

Posted on Oct 3, 2024 4:57 PM

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Posted on Nov 4, 2024 4:48 PM

Found a fix.


Tap the screen controls at the top (three dots/ellipsis)

At the bottom of the screen, tap ‘New Window’

Passwords should now appear. You can close the blank window.

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Dec 14, 2024 5:39 PM in response to Chuck Konfrst

THIS WORKS PEOPLE

You’re an absolute Legend Chuck !! Thanks so much.

I had done all the reboots and relogged all fingerprints. Nothing worked. Updated to 18.2 redid all Apple recommendations. Still nothing.

Just read your solution and within 20 seconds it was FIXED 👏🏻👏🏻👏🏻👏🏻👏🏻

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Mar 31, 2025 2:00 PM in response to pjstarich

There were no eclipses (...) on my page, so Chuck Konfrst's instructions would not work for me. The only thing that worked was to a) Delete the Password App, b) Fully power down my iPad and reboot, c)Visit App Store and re-download Password App - and it all worked again. What a time-wasting and frustrating palaver!!

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Can no longer open Passwords in iPadOS 18

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