Why does my AirPods Pro Transparency Mode keep turning off?

I have a theory that Apple Watch is causing this, are all of you guys have an Apple Watch at least added to your devices ?

Just updated to IOS 18 hoping some of the transparency drop-out problems would go away and to take advantage of the advertised hearing aid enhancements. Transparency seemed to have worked at first after the update for a few minutes but then turned off and nothing I do can seem to get it to work again. I am very dissatisfied with Apple with regard to transparency mode. It seems to get no support from Apple at all yet they have made a big deal about hearing aid enhancements in IOS 18. The developers should be forced to have a set of AirPod Pro 2's glued into their ears and set to transparency mode all day long until these problems get fixed.

WHY IS NOBODY AT APPLE LISTENING TO THESE PROBLEMS? Oh..., I guess they can't hear because transparency isn't working in their customer feedback and bug reporting systems or they plainly just don't care.

Transparency Mode keeps turning itself off on my Airpods Pro 2, which I have already been using as hearing aids for 18 months, prior to the iOS 18.1 update.

I am convinced that Transparency Mode keeps turning itself off because of very poor integration with the Apple Watch, e.g. Transparency Mode on and working, get a notification or look at your Apple Watch and Transparency Mode turns off!

It's difficult to replicate because it is very inconsistent, i.e. this might happen several times over the space of 20 minutes, then Transparency Mode might work fine for a few hours, but this problem keeps on occurring and has been since mid 2023.

In addition, iOS 18.1 brought the Hearing Test/Aid functionality to the iPhone/Airpods Pro 2, but ONLY in North America. The updated Airpods interface (e.g. the Loud Sound Reduction, etc.) on iOS 18.1 for everyone else in the world actually stops custom Transparency Mode from working. My audiograms now do nothing and I've had to reset my Airpods and re-pair them, then use iPhone Audio & Visual Settings to create a custom audio setup which seems to be acceptable.

I'm very disappointed with Apple for making such a mess of Airpods Pro 2's custom hearing options. If there was a suitable Android alternative, I'd be jumping ship.

I have been using Airpods Pro 2 as hearing assistive devices for over a year and this became a problem months ago. Transparency Mode is essential for these to be worn as hearing assistive devices because when it turns off I effectively become deaf! (It makes more sense not to wear Airpods!)

With the new FDA approval for Airpods Pro 2 to be used as hearing aids this problem needs to be fixed.

I'm on iOS 18.0.1 and every time there is an update to iOS (or the firmware version) I always hope that this problem will be fixed, but nothing ever seems to happen.

Transparency Mode turns off randomly several times a day, often within a couple of minutes of me turning it back on from my iPhone.

Guys for me became clear.

custom transparency modes turns off when the Apple Watch connects to the AirPods.

turn off the Apple Watch for couple of days (using it stand alone with BT on the watch off) then Transparency mode is on all the time and it comes one whenever I put the AirPod in my ear.

i turned on the BT on Apple Watch after that and the issue came back.

One clue to this problem is that every time my Apple Watch registers a new hour, the custom transparency mode switches off. The watch seems to send a signal that triggers the switch. Possibly other activities on the watch or iPhone are doing the same thing.

Yes, even after the 18.0.1 my AirPods still cut out and have still have to go back into control center each time to reenable my custom transparency mode

I was able to fix the issue, and here's how I did it. Hopefully, it works for you as well.

The problem seems to be caused by the Apple Watch. When it connects to the AirPods Pro, it resets the custom transparency mode. Here's what I did:

1. Backed up my iPhone using "Apple Devices" on my PC.
2. Reset the iPhone.
3. Reset the Airpods.
4. Restored the iPhone backup from my PC.
5. Reconnected the Airpods.

After the restore, the Apple Watch reconnected to the iPhone, but this time, the Airpods didn't appear in the watch's settings. Since then, I haven't faced the issue again. However, I can no longer use the Airpods with the Apple Watch (for music or podcasts), as they now only connect to the iPhone.

the Same is happening to me now with Pro2, and it used to happen with the Pro1 a year ago and then out of nowhere it worked fine on the Pro1..

i guess its IOS related, two airpods and two iphones (iphone 15 pro now and iphone 13 pro back then) and still the issue managed to be replicated.

Resetting the Airpods did not help ..

Has to be iOS related, I didn’t have any issues until updating to iOS 18

I have reset my AirPods Pro 2, and tried multiple other fixes- nothing worked. Then I turned off my Apple Watch Ultra- problem solved! Custom transparency mode stays on.

I literally have this same problem ! An agent suggested me to have my AirPods Pro (Gen 2) serviced an Apple Store or authorized retailer, but I’m like… this issues didn’t happen until I updated to iOS 18. What’s more my AirPods keep disconnecting a lot every few minutes for no reason.

I’ve noticed something strange with the Transparency mode in Headphone Accommodations. It seems to toggle off only when I have my Apple Watch on. If I don’t have my Apple Watch turned on, it doesn’t happen at all. I think there might be a connection between the two.