Notes app is crashing after iOS 18 update on my iPhone

Is anyone else experiencing problems with their notes following the iOS 18 update? Until yesterday my notes app was working fine and I was able to use it like I’ve always done. Since yesterday on September 17, 2024, the app’s been completely unusable and you can’t click on your notes without the app freezing or crashing.


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iPhone 7, iOS 15

Posted on Sep 18, 2024 7:24 PM

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Posted on Oct 2, 2024 12:44 PM

This update is horrendus for notes, it was working fine before the update to ios18. I’m a huge user of notes and have thousands on icloud. It’s unsuable now, notes freezes, glitches, lags and I can’t access important documents. This is infuriating. I’ve unsynced and trying to re-sync my notes to see if that does anything, and the process is taking forever to re-sync.


Such a nasty update for notes.

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Sep 21, 2024 7:39 PM in response to indy.liu

Renew my finding of this bug:

As I mentioned previously, I found out that condition only happened while the "text format" window open. If I close the "text format" window, nothing happens no matter how many words I "look up."

I found the similar bug while I use the Journal app, the only difference is it will not crash Journal out directly, just the "look up" result could not display normally and close immediately.

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Sep 25, 2024 7:05 AM in response to catluvr

On iPad OS I started out with very similar issues but my machine 11 inch m2 was next to my 10.2 inch machine which was updated properly (yea) and worked itself out over the next 24 hours not sure what I did but Apple must have built into their programming this type of help and backed up and updated my 11 inch air so it would appropriately download IOS 18. Previous attempts at recent backups and IPad OS 18 downloads were unsuccessful on my 11 inch air m2 most likely because I needed to pay closer attention to what was going on. Any way iPads work but IPhone is frozen and needs help beyond my ability. Probably a software issue, but may have been caused by not backing up properly and waiting patiently so as we say in the IT world arrg! I think what I am trying to convey is I could have saved a whole lot of issues by reading through the documentation first, properly backing up my devices and downloading the new IOS or OS afterwards. Very sorry for the novel. It may seem like a great deal to remember but it can save more time in the long run.

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Sep 29, 2024 5:21 AM in response to tony.d.

I let my phone power down and powered it back up through my Mac Air it took a bit. When the phone powered on all the apps were restored and I could use the phone again without any messages from Apple that this phone is lost or stolen. And being able to use the touch screen had been restored too.

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Oct 14, 2024 5:08 PM in response to douglas_c11

Just an update to my previous post:


Unsyncing and resyncing did nothing. It made it worse because it jumbled up my notes out of their assigned folders. That was another few hours trying to sort a new mess.


Still lags and freezes every 2 seconds, making it unsuable.


Best thing to do is to report to Apple Support. I’ve just done so and shared this forum with them as so many people are affected.


The support person said they’ll pass this info and the forum link onto a specialist to look at who will contact me to discuss in a few days.


Also they said once the report from Apple Support is validated by their engineers, it’s usually included in the next ios update.


At least it’s visible to Apple Support as a few people have started reporting. Please report as that’s the only way the issue will be put to the attention of Apple.

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Notes app is crashing after iOS 18 update on my iPhone

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