Notes app is crashing after iOS 18 update on my iPhone

Is anyone else experiencing problems with their notes following the iOS 18 update? Until yesterday my notes app was working fine and I was able to use it like I’ve always done. Since yesterday on September 17, 2024, the app’s been completely unusable and you can’t click on your notes without the app freezing or crashing.


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iPhone 7, iOS 15

Posted on Sep 18, 2024 7:24 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Oct 2, 2024 12:44 PM

This update is horrendus for notes, it was working fine before the update to ios18. I’m a huge user of notes and have thousands on icloud. It’s unsuable now, notes freezes, glitches, lags and I can’t access important documents. This is infuriating. I’ve unsynced and trying to re-sync my notes to see if that does anything, and the process is taking forever to re-sync.


Such a nasty update for notes.

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Oct 21, 2024 8:09 PM in response to douglas_c11

Completely unusable for me on iPad Pro. I'm on iOS 18.0.1. I tried absolutely everything! I tried deleting the app and reinstalling, restarting the iPad, checking to see if there is an update, disconnected iCloud, and used the "on my iPad account," and yet nothing works. Nothing. Just constantly keeps crashing not matter what I do.

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Oct 22, 2024 11:48 AM in response to douglas_c11

I had the same issue. I should also add that I am a tech dummy. I turned my phone off for 5 mins and then turned it back on. I still had the same issue where my notes would not allow me to click on them and open then. Then I clicked on the "circle with the 3 dots" icon in the top right corner of the screen and everything started working properly with my notes again. I hope this helps!

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Oct 25, 2024 12:12 AM in response to douglas_c11

I changed some folders around. Someone mentioned size of files changing the name.


i didn’t find a way to do that but I did organize some folders and deleted some random ones. Made a smart one but haven’t used it. I’m wondering if this is meant more for 16? Does anyone have 16?


Yes though this should addresses

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Oct 25, 2024 3:43 PM in response to douglas_c11

Ok. I think I have a work around if the other suggestions didn’t work (like shutting iCloud off and re syncing or changing the name of the offending notes that freeze up the app) For me it was two notes that jammed up the app. They were very long. I went on the iCloud website and I tried the name change but it didn’t work. The app still froze when I tried to open them. So I decided to eliminate those two notes by cutting and pasting into a new note. The way I did this was to select all (long tap) on the keyboard of the iPad there’s a scissor, I tapped that then went to the Notes App (amazingly there is no cut, copy and paste menu in the website when you select on an iPad) Then I pasted it in a new note. Tapped Done. Deleted the old one on the Website. Now it opens fine. Hopefully this is a good fix and not something that’ll rear its ugly head again. I feel like it’s a syncing issue.

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Oct 28, 2024 8:11 AM in response to G4LNE

Thank you, thank you, thank you! I followed your instructions and can now access my notes! Typing in my entries, though, is a pain. Lagging badly. I finish a sentence & have to wait for the entry to be completed! At least, I can get into it now!

I don’t know the name of the person who said to turn off cloud sync & cellular data & just leave the noes open for a bit. I did that & I don’t think it was more than 5 minutes when I glanced at my phone & my notes that previously wouldn’t open were right there! When I started to add a notation, I could, but the typing couldn’t keep up with my slow-typing finger! That’s another glitch, but I can live with that! Anyhow, to the techie who made that suggestion, THANK YOU!

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Oct 28, 2024 8:13 AM in response to douglas_c11

Apple Support says engineers are aware of the issue and are working on a fix. The advice was to look out for an update, no timeframe, no reassurance it would even be on the next update. The whole thing is a joke!


They said other than doing:


a) unsyncing, deleting the notes app, reinstalling and the resyncing


b) restoring to factory settings, then uploading a back up


There is nothing else they can do and to just await the potential update. It leaves alot of people stuck with an unusable notes app, which so many of us use on the daily with alot of important information on there.


Riduclous and incredibly frustrating. It’s been over a month since ios 18 came out, 18.1 didn’t even have any fixes. Absolute joke.

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Oct 29, 2024 6:35 AM in response to douglas_c11

Notes is unusable on both my phone and iPad since installing iOS 18.0.0 and then 18.1


Nothing is accessible but folder names.

I powered off and rebooted both units.

I even deleted and reinstalled the app on my iPad. Same thing. I can only read the folder names.


This is 😔 sad

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Nov 9, 2024 9:28 PM in response to douglas_c11

Everything is wrong. My old phone has thr notes on it. It did not get anything higher than 16 upgrade. At Apple Store they managed to make everthing work but and they puti in iOS 18

when I wen to notes two days later they were gone. They are in the cloud in my ipad and ne phone 16 but when I talked to apple care thry said I did not update 17.8 0r somrhting. They di it on the phone so I do not know where 18 went. I saw it on phone in Apple Store. Now everhting is so confused that I cannot use anything. I cannot back up becasue the 1phone 8 does not have cel anymore. And I have always been using the old phones as alarms and music. I have two internet’s so I made sure that all were on same one. Apple care told me there was aproblem. Basically they cannot get it out of the cloud to my devices and the one that has the notes 8 plus cannot put them on besue it has no cell service. So nothing is working right.

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Nov 11, 2024 1:43 PM in response to douglas_c11

Apple Notes app is crashing a lot and If we write a lot with drawings and handwritten notes on the iPad it is very laggy and takes a lot of time to sync on Mac. I expect it to be instantaneous while presenting with the client .


Please fix this Notes crashing and lagging issue. Its very painful for APPLE Users.


Please take this as priority over any OS updates. Please test with 8 hours of continuous ipad notes taking from the college lecture you can understand the pain while writing and catching up with professor. Many students are shifted to other third party apps due to this issue.

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Nov 15, 2024 4:55 AM in response to douglas_c11

Even with the IOS 18.1 update Apple Note is still broken. I see this is a known issue, what is Apple waiting for ?

All notes that are a little too long start to slow down a lot when typing. Using Apple Note heats up the phone and uses up the battery quickly.

I can't work properly any more and I urgently need to fix this problem. What is Apple doing ?

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Nov 22, 2024 8:10 PM in response to douglas_c11

Here’s a solution that what worked for me. Hope this helps! If your larger notes are causing the notes app to crash after iOS 18.1.1 update try this.


Step 1. Open settings and go to iCloud and unsync your phone.


Step 2. ( make sure you’ve done the first step otherwise you’ll delete notes from iCloud) delete your notes from your iphone. Then Delete the notes app from your iPhone.


Step 3: Wait 5 mins. Then Reinstall the notes app from app store. Resync your iCloud notes with your iPhone and wait till your notes have redownloaded to your phone. Once finished your notes should work normally. ✌️

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Nov 24, 2024 7:46 AM in response to Rodders27

I decided to contact support yesterday hoping it would be helpful, it was a COMPLETE waste of my time! They had me do all the things suggested in this thread (which I had already tried). They then told me to make sure and keep my phone updated to the latest software (which is what caused this problem for me in the first place 😡) and to be patient. I asked if that meant they were not going to solve my issue as I have a lot of important information I needed to access and they told me their engineers were working on this problem 24/7 and that there would be an update at some point. So no solution, no real time frame given and just a bunch of time on my Saturday wasted. I then got a survey about my experience and told them how utterly useless and frustrating that experience was. So they do know there is a problem but don’t know how to fix it.

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Nov 24, 2024 9:38 PM in response to douglas_c11

The particular Note that I wish to open, remains always frozen. Consequently, it never opens up. This has been going on ever since I updated iOS sometime in September, 2024. Even now, it’s the same. I’m not sure what will happen to all my Notes that I saved over the last so many years.

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Nov 25, 2024 7:38 AM in response to douglas_c11

This happened to me with the 18.1.1 iOS installation. It is absolutely CRIPPLING not be to able to access Notes. The Notes feature has been my lifeline, and connection between all apple devices.


No matter what I do, I cannot open my larger Notes files.

Apple, please come up with a solution ASAP.


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Notes app is crashing after iOS 18 update on my iPhone

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