Unable to reset password on Email after iOS 18 update

Reset it on the email server that you originally used to set the email up on

why does it keep

prompting me to scan a QR code to update my password? I can’t scan a code on my phone with my phone so it now won’t allow me to change my password.

why has it gotten so complicated?

I was able to update the outlook password through the calendars settings. Settings, calendars, outlook. Should prompt for updated password and updates for the mail app there too.

I finally found it after searching through these answers.

Go to settings-apps-mail-mail accts (at top)-pick your mail acct

it allowed me to input my password then and then my mail updated.

I wanted to share because I got a new iPhone and could not figure out for the longest how to update my passwords.

please try these steps:

1. Go to Settings > Apps > Mail
2. Select Mail Accounts
3. Tap the Mail Account you would like to change the password for
4. If you need to change the password, there will be a message/notification at the top to re-enter password, etc.
5. Click the re-enter password notification
6. Sign into your mail account and will auto-link
7. Repeat steps 3-6 for each Mail Account

note: if you do not see a notification prompting you to update the mail account then it is already linked successfully to your phone

please try these steps:

1. Go to Settings > Apps > Mail
2. Select Mail Accounts
3. Tap the Mail Account you would like to change the password for
4. If you need to change the password, there will be a message/notification at the top to re-enter password, etc.
5. Click the re-enter password notification
6. Sign into your mail account and will auto-link
7. Repeat steps 3-6 for each Mail Account

note: if you do not see a notification prompting you to update the mail account then it is already linked successfully to your phone

I log into the service providers website and change it there, rather than trying like it is shown here.

These steps don’t work for me. I use outlook for my personal and work emails but I can’t update the passwords!

Please help outlook has now blocked sign in on e mail as tried too many times and won’t send me a code to reset as it’s not working on outlook

Tried everything. Nothing works.

I need to update my email password but the accounts listed in my Mail App are unclickable. I can’t even delete it to add again as new.

Same problem here. There is a bug in your iOS update. This is my business email, hosted by MS. When attempting to "Re-enter Password", it pops the window, "Settings wants to use "windows.net" to Sign In". I click CONTINUE, a window briefly pops up but then disappears, taking me right back to the "Re-enter Password" screen.

Please help. It's really frustrating when you guys don't QC all of your updates before releasing them!

I am having the same trouble. I have two email accounts on my iphone. both stopped working. I was able to re-enter my password for one but for the other I followed the same directions and when I go to re-enter it indicates that settings wants to use "windows.net" to sign in. When I did that for the one account i went to windows.net re-entered and everything is working. for the other - it attempts to go to this page - the microsoft symbol flashes up and then reverts back to settings. Getting very frustrated. I did sign onto my exchange on the web and changed the password. but nothing changes - settings keeps pushing me to "windows.net" and then flashes back to settings. any suggestions

By the way i don't think this has to do with iOS 18 update because it happened with me just today using MacOS Sonoma 14 and as a last resort i upgrade to sequoia 15 and still it's not working. The same with my iPad.

I ended up calling Apple. It took a long time, but my issue was resolved by changing my AT&T email location to yahoo. That fixed the problem. I would call apple, they know there’s a problem.