You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

After iOS 18 update photos in iMessage have disappeared

after I updated to iOS18 my photos in iMessages with contacts have disappeared. I have restarted my phone but all the photos have gone. And also when searching for messages it is bugging out and showing (my messages that I sent) that someone else had said it.

iPhone 15 Pro Max, iOS 18

Posted on Sep 17, 2024 7:52 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2024 3:15 AM

Here’s the fix:


Go to Settings>Apps>Messages

Click on Siri and turn all those settings off and then back on again.


Then go back to the previous menu and click on Search. Turn all those settings off and back on again also.


Now when you go back to your photos in your messages, you will see a message saying the phone is indexing all your messages. Give it some time. It might take a few hours or even a whole day, but all your photos in your messages should come back eventually.

15 replies
Question marked as Top-ranking reply

Sep 28, 2024 3:15 AM in response to _7danny

Here’s the fix:


Go to Settings>Apps>Messages

Click on Siri and turn all those settings off and then back on again.


Then go back to the previous menu and click on Search. Turn all those settings off and back on again also.


Now when you go back to your photos in your messages, you will see a message saying the phone is indexing all your messages. Give it some time. It might take a few hours or even a whole day, but all your photos in your messages should come back eventually.

Sep 23, 2024 5:08 PM in response to _7danny

Ok, I contacted Apple today on this issue. To rectify, I had to reset the phone.

For anyone else having this issue, this is what you have to do: Go to Settings > General > Transfer or Reset Phone > Reset > Reset all settings.


Note: you won't lose your apps, but stuff like your alarms, focus time etc, will be erased. If you haven't done a backup in a while, you may want to do that before you reset.

Nov 18, 2024 10:50 AM in response to _7danny

I had basically the same issue. After updating to IOS 18, any photos that were sent to me in a text were gone-just a gray bubble or outline. I tried some of these suggestions-didn't work. Called Apple support and she had me go to settings>click on my name>icloud>messages>Sync now

After about an hour many of the photos had reappeared, and she said it might take several hours for them all to come back

After iOS 18 update photos in iMessage have disappeared

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.