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Contacts disappeared after IOS 18 update.

I just used to IOS 18 and most of my contacts have disappeared. What happened to them and can I get them back.?

iPhone 13 Pro, iOS 18

Posted on Sep 17, 2024 7:20 AM

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Question marked as Top-ranking reply

Posted on Oct 1, 2024 11:50 PM

Same and majorly frustrated with apple engineers!!! I’ve already spent 5 hours with ‘senior’ support only to find out they can’t help me. I’ve been backing up daily to iCloud for 2 years and there are only 10 backups to restore from? Wtf is that? I pay for 2TB of Icloud and am only using less than 500GB. I was able to recover some but not all from a backup a week before I updated. To make matters worse, when I use siri to place a call to a contact, it brings up the correct contact information but connects me to an entirety different contact. Talk about road rage when you're hands free doing 70 on the highway! At some point I was asked to RESET MY IPHONE and recover from backuo only to find out I had lost every account on MS Authenticator. GRrrrrrr! I'm on a 14 pro and it's now sluggish as h3ll with crashing apps. What a huge disappointment 😩 Senior support person let me know they don't even use contacts and prefer the Google contact manager! Where did 2 years of backups go?

8 replies
Question marked as Top-ranking reply

Oct 1, 2024 11:50 PM in response to Ptcclatl

Same and majorly frustrated with apple engineers!!! I’ve already spent 5 hours with ‘senior’ support only to find out they can’t help me. I’ve been backing up daily to iCloud for 2 years and there are only 10 backups to restore from? Wtf is that? I pay for 2TB of Icloud and am only using less than 500GB. I was able to recover some but not all from a backup a week before I updated. To make matters worse, when I use siri to place a call to a contact, it brings up the correct contact information but connects me to an entirety different contact. Talk about road rage when you're hands free doing 70 on the highway! At some point I was asked to RESET MY IPHONE and recover from backuo only to find out I had lost every account on MS Authenticator. GRrrrrrr! I'm on a 14 pro and it's now sluggish as h3ll with crashing apps. What a huge disappointment 😩 Senior support person let me know they don't even use contacts and prefer the Google contact manager! Where did 2 years of backups go?

Contacts disappeared after IOS 18 update.

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