You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

How can I use AirPods Pro 2 as a hearing aid?

How do I start using AirPods Pro generation 2 as hearing aid. I have downloaded the IOS 18? Please give clear steps to follow.



[Re-Titled by Moderator]

Posted on Sep 17, 2024 7:14 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2024 8:30 AM

i read that the IOS18 was the update i need and i have that update and the airpods pro 2. now what?

16 replies

Sep 21, 2024 1:15 PM in response to Crazyczechlady

upgrade to ios and/or ipados v18


Firmware of case must be updated to 7A302 To update firmware, power on iphone or ipad, open case to pair and connect bluetooth case to device. Wait awhile and check to see if firmware was updated by touching “i” next to airpod Bluetooth connection.


If you do the above you will gain additional functions on your Airpod Pro2 BUT still no hearing aid. That will come with a ios 18 upgrade sometime soon. When you get it allow the hearing test to run and upon completion the hearing aid function will activate.


Fyi, the airpod pro2 function guide from Apple is terrible.

Oct 29, 2024 9:56 AM in response to Crazyczechlady

THIS WAS SO EASY. TURN ON AND PUT ON AIRPODS, GO TO SETTINGS, BLUE TOOTH, make sure airpods are connected, SELECT THE"i" to the right of airpods pro

select "take hearing test" and follow directions.

It was super easy and it works!! I reduced the volume on TV to less than half. I'm no longer asking for someone to repeat themselves constantly.


I updated the airpods previously so make sure that's up to date also.

Good luck. I think you'll be happy with this.

Nov 15, 2024 4:34 PM in response to Grannykay

Grannykay wrote:

I don’t think the feature works if you have severe hearing loss

If you have the AirPod Pro 2s, your phone is updated to iOS 18.1 and you're in a region that supports it, you should have the option to take the hearing test. If you fall within the parameters that the feature supports, you'll be able to use it. You're correct in that it doesn't support severe hearing loss. Or, extremely minimal loss.


I did the test and came up with a deficient of a couple of decibels in each ear. The feature remains unavailable to me.

How can I use AirPods Pro 2 as a hearing aid?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.