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Can't click Agree during Catalina installation.

I just wiped my hard disk on my Mac PRO. I am attempting to install Catalina. I'm at the "Sign In with Your Apple ID".


The Terms and Conditions screen comes up and I am unable to click the Agree button no matter what I do.


Any idea why this is happening and how to fix it?

Posted on Sep 9, 2024 8:26 PM

Reply
3 replies

Sep 11, 2024 8:14 AM in response to Cal_ab

Consider restarting and running in Safe Mode, and launching the Installer inside Safe Mode, where few third-party add-ons can be active.


Start up your Mac in safe mode - Apple Support


Another approach along the same lines would be to build a USB stick BOOTABLE Installer, which runs all by itself. That process can be quite a bit more complicated.


Sep 9, 2024 9:07 PM in response to Cal_ab

I skipped the Terms and Conditions and finished the Catalina installation.


Now, when I try to add an iCloud account or sign into Preferences, I can click Accept, but then after a few seconds the Terms and Conditions page reappears.


If I try to sign in on the App Store, I'm asked to review my details, but can't click Continue.

Sep 10, 2024 8:27 PM in response to Cal_ab

So, I wiped the hard drive again, and installed Mojave from a USB stick created by the Installer app.


Same issue exactly. I cannot accept the terms and conditions, and I can't continue when I review my details.


I even created a completely new email address and Apple ID and I have the same issue.


Several fresh OS installs, different email addresses used to create different Apple ID's... What could be causing the issue?


I just spent a while on the phone with Apple support and they couldn't fix the issue either.

Can't click Agree during Catalina installation.

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