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User profile for user: Hastur2000
Hastur2000 Author
User level: Level 1
11 points

Why did I get three months of apple arcade for free even though I did not purchase a new device?

Hello,


I recently received an email that states that I can redeem 3 months of Apple Arcade for a "new device". I have not purchased a new device and I'm just wondering if there is anything fishy going on about this. I received a phone call that I believe was a scam saying that I purchased a Mac and headphones for $1500. I checked my devices, and it said that no new devices were added, and I have not ordered anything recently on my account. I guess I'm wondering why I was given 3 months of arcade for free when I have not purchased a new device.


Thank you.

Posted on Aug 7, 2024 7:23 PM

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5 replies
User profile for user: Zachyy
Zachyy
User level: Level 4
2,330 points

Aug 7, 2024 8:12 PM in response to Hastur2000

Though Apple still usually provide users with 3 months of Apple Arcade for free with the purchase of certain new devices, there are still phishers to watch out for.


Remember:

  • Apple’s official email address always ends in @email.apple.com
  • Apple’s official phone number is 1-800-APL-CARE


Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through their official support channels.


For more information: Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support and stay safe out there.


If you do receive a phishing message or email, report it immediately to reportphishing@apple.com.






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User profile for user: ibananas
ibananas
User level: Level 1
8 points

Aug 8, 2024 7:28 PM in response to Hastur2000

This happened to me Aug 8


I thought I was being scammed too. I had an automated call yesterday from Amazon regarding an apple product Purchase I did not make …I hung up.

with the email from Apple Arcade today alarmed me and this was what I thought.

It was not on my Amazon at all

Not sure about the email or what device it’s referring to?

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Why did I get three months of apple arcade for free even though I did not purchase a new device?

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