Level 1

5 points

Can't turn on Advanced Data Protection

I added the recovery key option for ADP and tried to turn it on but keep getting the message "Server Error" and to try again later. However, I also keep getting emails from Apple that "Advanced Data Protection was turned off" each time I am actually trying to turn it on. I tried this after an hour again and still doesn't work.

Mac mini, macOS 14.6

Posted on Aug 7, 2024 5:48 AM

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Aug 13, 2024 3:10 PM in response to Strontium90

I have the update installed, and I still get the issue. I cannot use ADP due to the exact issue listed above.

EDIT: I could not enable it on my Mac running 14.6.1 but my iPhone running 17.6.1 enabled it with ease.

If it fails on your Mac try it with your iPhone or iPad!

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Aug 7, 2024 7:22 PM in response to Aang60

Install the 14.6.1 update and/or the 17.6.1 update, released today. The update specifically addresses this issue.

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Can't turn on Advanced Data Protection

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