You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I clear my Apple ID balance ?

i want empty my apple id balance



[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Jul 17, 2024 4:41 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 26, 2024 6:37 PM

I just wanna clear my balance

79 replies

Jul 17, 2024 5:14 PM in response to jugraj80

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support


Change your Apple ID country or region - Apple Support

Aug 23, 2024 2:45 PM in response to harem17

Hello ~If you are trying to zero your balance before changing regions
you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or



Contact Apple for support and service


Also if you are changing regions take a look through this article as well



Change your Apple ID country or region - Apple Support


~Katana-San~



Sep 24, 2024 6:00 AM in response to Jaden447

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero. As an alternative, add a payment method and purchase an item for more than your account balance. The purchase will first be withdrawn from your account and then any remaining balance with be charged to the payment method in your account. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Change your Apple ID country or region - Apple Support

Nov 9, 2024 6:36 AM in response to Julzdasilva

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero. As an alternative, add a payment method and purchase an item for more than your account balance. The purchase will first be withdrawn from your account and then any remaining balance with be charged to the payment method in your account. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Change your Apple ID country or region - Apple Support

Sep 2, 2024 6:06 PM in response to mhmad162

Hello ~If you are trying to zero your balance before changing regions
you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or



Contact Apple for support and service


Also if you are changing regions take a look through this article as well



Change your Apple ID country or region - Apple Support


Take care.


~Katana-San~

Sep 13, 2024 4:16 AM in response to chisomfx1

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero.


As an alternative, add a payment method and purchase an item for more than your account balance. The purchase will first be withdrawn from your account and then any remaining balance with be charged to the payment method in your account.


If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support


Change your Apple ID country or region - Apple Support

Sep 28, 2024 5:07 AM in response to Jawad1479

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero. As an alternative, add a payment method and purchase an item for more than your account balance. The purchase will first be withdrawn from your account and then any remaining balance with be charged to the payment method in your account. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Change your Apple ID country or region - Apple Support




Vous devrez soit le dĂ©penser, soit s'il ne suffit pas d'acheter un produit ou un service, vous devrez contacter l'assistance Apple pour que votre compte soit mis Ă  zĂ©ro. Comme alternative, ajoutez un mode de paiement et achetez un article pour plus que le solde de votre compte. L'achat sera d'abord retirĂ© de votre compte, puis tout solde restant sera dĂ©bitĂ© du mode de paiement de votre compte. Si vous ĂȘtes aux États-Unis, veuillez appeler le 1-800-MY-APPLE ou en dehors des États-Unis, consultez les articles d'assistance ci-dessous.


Contacter Apple pour obtenir de l'aide et du service - Assistance Apple


Modifier le pays ou la région de votre identifiant Apple - Assistance Apple

Sep 28, 2024 5:47 AM in response to Jawad1479

Hello! Thank you for using Apple Support Community.


I see you want to empty your account balance. You can use one of the methods below:


1) If you are trying to zero your balance and still have a valid credit or debit card from your original country, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the easiest solution (you can do it yourself!), plus you get to use your money for something for yourself instead of donating it to Apple.


2) Alternatively, you could ask Apple Support to remove and keep the balance. Remember that the people on this forum are just other Apple products users like yourself and are unable to do this for you. Use this link Apple provides to take you directly to the managing and editing an Apple ID people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

This is more direct than using Official Apple Support which will just eventually lead you to the same place after some searching.


If the above direct link does not work for you, go to https://getsupport.apple.com/?s=n , enter “empty balance” or “zero balance” in the search line, press enter to search, then on the next page select “Clear Apple ID balance”. On the next page select a chat or telephone call option.


Alternatively give Apple a phone call. Find a list of telephone numbers at: Contact Apple for support and service - Apple Support


When asking about this because you are changing regions, take a look at this article:

Change your Apple Account country or region - Apple Support


Have a great day!


P.S. The general support link at Official Apple Support takes you to the top level of the help search menu from which you then have to do additional searching. The direct contact links I provide are the ones that Apple provides specifically for people wanting to ask them to remove balance.


Oct 20, 2024 5:31 PM in response to Larrybenson4141

Hello ~If you are trying to zero your balance before changing regions
you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or



Contact Apple for support and service


Also if you are changing regions take a look through this article as well



Change your Apple ID country or region - Apple Support


~Katana-San~

Oct 29, 2024 3:16 PM in response to jah-zuri

You’ll either need to spend it or if it’s not enough to purchase a product or service, you’ll need to contact Apple Support to have your account set to zero. As an alternative, add a payment method and purchase an item for more than your account balance. The purchase will first be withdrawn from your account and then any remaining balance with be charged to the payment method in your account. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Change your Apple ID country or region - Apple Support

How do I clear my Apple ID balance ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.