Why am I unable to log in to Hulu on my Apple TV?

I hope this helps someone. I was able to fix this for my Hulu app on my Apple TV. The experience I was having was that I could use my password to log into the Hulu app on my iPhone and on the Hulu.com website. But when I tried to log in with that same password for the Hulu app on my Apple TV, it kept failing saying I had the wrong password. It’s weird because I was even using my iPhone to enter the password into the Hulu app on my my Apple TV, using the Paste function.

I recall having a similar issue months ago, when trying to log into the Disney+ app and it would log me out of Hulu. I’m not sure if you have the My Disney Experience (MDE) app (for visiting Disney World or Disneyland) but I do. So I tried to log onto the MDE app using the same password. And it failed. If you don’t have that app, maybe try to log into Disney.com. I was able to get into the MDE app to log me in via a one-time passcode since I didn’t know my password to MDE. Once in with the one-time passcode, I was able to go into my account on MDE and change the password. I changed it to the same password I still had in my iPhone clipboard, the password that worked consistently in the Hulu iPhone app and the Hulu.com website. Once that password change was done, I went back to the Hulu app on the Apple TV and once again used my iPhone to paste that same password into the password box in the Apple TV Hulu app and it logged me in.

I am also having this issue. Has there been any resolution to this yet? Have we heard back from Apple Support? This is extremely frustrating. I've reset the Apple TV, I've deleted and reinstalled the Hulu app, I've shut down and brought the TV back up, nothing is helping. Everything is up to date, no updates pending.

THIS!

This is the solution.

Thank you, thank you!

I am facing the same issue. Username/pw combo working online all other devices, appletv app suddenly not working and saying to check my email/pw. I have had this appletv for a while and it used to work

Are you referring to the Hulu App on Apple TV 4K? Post a screenshot of the fail message please.

I'd like to know if there has been any resolution to this. Contacting hulu is not the awnser.

Delsk wrote:

Which is the solution? Can you reply to the solution? Apple puts the comments in random order so it’s hard to tell which you are referring to

It was your solution posted on September 2nd.

I used the reply button on your comment, but I didn’t know how to quote until now and I can no longer edit the comment. Sorry.

I can confirm this worked for me too! Thank you!

Went into my Disney World app, used the forgot password to login via one time code. Then updated my password to match my normal Hulu password. And voila!

my resolution was changing my password, then it worked.

thank you. This worked. I changed the PW on my Disney+ (Disney, Huly, Espn+ bundle) and that finally allowed me to login to Hulu on appleTV.

Worked thanks Delsk

agentkinz wrote:

I'd like to know if there has been any resolution to this. Contacting hulu is not the awnser.

Yes it is. If Hulu won’t accept your password then something is wrong at their end. Try changing your password with Hulu like the previous user which solved their issue.

Mine didn't work as well and I couldn't figure it out for a week. I think when they bundled with Max and Disney, they sync all the accounts over all 3 services. I changed my password and it works now. When I changed my password it said it changed for all 3 services. Hope this helps.

Try the My Disney Experience app. The app is for planning/visiting Disney World but for some reason changing the password in there allowed me to finally sign into Hulu on the Apple TV as well as Disney Plus.

I'm not quite sure where the disconnect is. Are you using the same Apple ID on the iPad as you are on the Apple TV? If you are then I'd suggest that you call AppleCare to see where the disconnect is. You can find the phone number by clicking AppleCare Contact Info