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rlflaw Author

Level 1

9 points

New Studio - ports fail -

I purchased a new Studio a few weeks ago. Over the weens the ports are failing. I plug in a USB scanner - and the software is flashing 'scanner available' and 'scanner disconnected'. Scanner is fine (have 2d machine and it works perfectly). Sometimes I unplug a second USB device (Dymo label printer) and scanner is available for a while - then it disconnects again. I never had this issue with my iMac 27 inch machine (two - in office and home office - one was replaced with the Studio). Apple support staff are wonderful - but have no solution. Last person said bring the machine back. This is a work computer - need it for work... I have learned there are a lot of issues with the ports on a Studio. Any recommendations? Spent hours on phone - no joy.

Posted on Mar 25, 2024 10:48 AM

New Studio - ports fail -

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