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Apple Vision Pro Crack

I noticed a very small indent on the bridge of the nose of the vision pro when I first got it. It is very tiny,something like a fingernail size, I was concerned but assumed it was just a production technique. It is right in line will the photos I have seen on line with Vision pro cracked glass . Now what? It was purchased online. The nearest store is 2hrs away. I have already been to it to swap out the shipped light seal which was incorrect according to the store.

Apple Vision Pro

Posted on Feb 23, 2024 10:04 AM

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Question marked as Top-ranking reply

Posted on Feb 23, 2024 2:01 PM

I’ve seen the photos of the cracked screens. Your best bet is to take it to Apple so they can inspect it to see if it’s a manufacturers defect. If the crack is just starting to happen it may incur more damage in transit if you ship it back to them . If they think you damaged it, without Apple Care it’s about $800 to repair it. With Apple Care it’s still a few hundred to repair. It’s best they can take a look and agree to replace the entire device with no charge. I’d do this as soon as you can. It’s been reported it happens during an overnight charge with the cover on where it appears to overheat and suddenly there’s a very long crack in the center. At this point it’s not a widespread issue. I’ve seen maybe 6 of them . I hope you can get it resolved. Good luck!

2 replies
Question marked as Top-ranking reply

Feb 23, 2024 2:01 PM in response to woodgray

I’ve seen the photos of the cracked screens. Your best bet is to take it to Apple so they can inspect it to see if it’s a manufacturers defect. If the crack is just starting to happen it may incur more damage in transit if you ship it back to them . If they think you damaged it, without Apple Care it’s about $800 to repair it. With Apple Care it’s still a few hundred to repair. It’s best they can take a look and agree to replace the entire device with no charge. I’d do this as soon as you can. It’s been reported it happens during an overnight charge with the cover on where it appears to overheat and suddenly there’s a very long crack in the center. At this point it’s not a widespread issue. I’ve seen maybe 6 of them . I hope you can get it resolved. Good luck!

Apple Vision Pro Crack

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