Reset apple id

Can you use a computer to reset the Apple ID password?

Click on this link to do so:

Reset your password at iforgot.apple.com

If you don't have access to a computer, using the Account Recovery process would be the next step:

How to use account recovery when you can’t reset your Apple ID password - Apple Support

To reset your Apple ID password, have a look at the steps in this article:

If you forgot your Apple ID password - Apple Support

You will have to submit your account recovery request with iforgot.apple.com through your device's browser or on a computers browser.

Or use this link to contact the official Apple Support online, only they can look into your personal settings and data:

Apple ID Support

In that case you will have to try this again later.

Any VPN enabled on your Wi-Fi settings or Wi-Fi router?