cannot play audio on New Yorker app. why not?
The audio player is not able to read this data. What to do?
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User profile for user:
Eric_G1
User level:
Community Specialist
Hello imasutiki,
Be sure to try testing out the audio in other apps to see if the issue is exclusive to one particular app.
This page can help provide some general steps that may be able to assist with some issues: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
If you still experience the issue, and it's only happening with one app, then you may try reaching out to the developers of the affected app for guidance: How to contact an app developer - Apple Support
Cheers.
