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Fitness app not tracking steps

My fitness app on my iPhone isn’t tracking my steps, my move goal ring gets completed everyday but it just shows 0 steps. Anyone know how to fix it as it’s only been happening the past two days since I’ve updated my iPhone to the newest version.

iPhone 12 Pro Max, iOS 17

Posted on Oct 22, 2023 4:08 AM

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Question marked as Top-ranking reply

Posted on Apr 10, 2024 5:06 PM

I have a 12 Pro. I have upgraded to the latest OS 17.4.1. Powered off the phone. Have accepted the Health terms and Health is tracking steps. Fitness app is not synching or tracking.

Anything else that can be done to sync the app?

31 replies

Sep 3, 2024 5:17 PM in response to Ryan_G_95

I figured it out on my phone (iPhone 15 ProMax iOS 17.6.1) just now.


Go to Settings > Health > Data Access & Devices > Devices


Make sure under “Devices” you only have the current device(s) listed. Several of my previous iPhones appeared on the list. If that’s the case for you, select the devices on the list that are no longer in use. Then click “Delete All Data from [Device Name].” Once you do that, refresh the app. Mine immediately showed me all the steps that hadn’t been showing up before.


Hope this helps!

Aug 30, 2024 9:10 AM in response to Ryan_G_95

I have a very similar issue, My Apple watch broke in the sea. Since then my iPhone Fitness App will not track, steps, movement or stairs. The health App Still tracks steps but nothing is being fed back to the Fitness App. I have tried Toggling Health's Motion and Fitness in Privacy, I have tried playing with health setting. If I click on Fitness in Health it says no Data. I have tried resetting setting, I have even wiped and re-installed the IOS. Anyone have any advise, its driving me to despair. Thanks

Fitness app not tracking steps

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