Ipod does not recognize my password

I use my Ipod Touch on a daily basis for my job! I have a $1200 app on it that is a necessity, so I really need it. It is not recognizing the password I've used for the last year to open it. Now whenever I try it says try again in an hour. Even days later it's still saying that. No use trying anymore as it is not opening with my password. I need it "yesterday"... no income until my app is running again.

Posted on Oct 17, 2023 1:57 PM

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Posted on Oct 17, 2023 8:02 PM

Is the password for your iPod or for the app. If, for the app you need to contact its developer:  If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

if its for the iPod, see If you forgot your iPod touch passcode - Apple Support

You will need to redownload the app (contact the developer) and unless you have a back up, you will lose all the associated data.



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Question marked as Top-ranking reply

Oct 17, 2023 8:02 PM in response to sissyque7piano

Is the password for your iPod or for the app. If, for the app you need to contact its developer:  If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

if its for the iPod, see If you forgot your iPod touch passcode - Apple Support

You will need to redownload the app (contact the developer) and unless you have a back up, you will lose all the associated data.



Oct 18, 2023 2:49 AM in response to bobjbkln

It's for the iPod itself. Definitely did not forget my passcode, I use it all the time, also have it written down etc. After trying it a few times a day for the last few days it's now telling me "iPod Unavailable". I can't reload the app without doing some kind of a hard reset (I would imagine) so would have to pay for it again. I'm trying to contact the developer but so far they haven't responded. It's Reyburn Cybertuner app.

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Ipod does not recognize my password

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