You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Beats Studio pro 2023 static noice in left ear (with anc)

Hello, about a month after buying the headphones, static noise started in the left earphone when the noise cancelling was turned on. When I turn off the noise - the sound disappears.


Please tell me what can be done? This static noise very annoying to me…



Posted on Oct 1, 2023 5:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2024 7:36 PM

I’m having the same issue in the left ear. Cannot get it to stop. Have done all of the troubleshooting recommended. Did you ever figure this out?

69 replies

Oct 3, 2023 7:09 AM in response to Avt0bus

Hello Avt0bus,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with static noise in your left Beats Studio Pro. Try resetting them as described here to see if that resolves the issue: Reset your Beats on-ear or over-ear headphones - Apple Support


"Reset Beats Studio Pro, Studio, or Studio Wireless

  1. Press and hold the power button for 10 seconds.
  2. Release the power button.
  3. All of the Fuel Gauge LEDs blink white, then one LED blinks red. This sequence happens three times. When the lights stop flashing, your headphones are reset.

Your Studios will automatically power on after a successful reset."


We hope this helps.


Cheers!


Jan 11, 2024 5:40 PM in response to kidmilly

Same here! Got them as a Christmas gift. Worked fine the first few days, but now anytime noise cancelling or transparency is on, get a static noise in the left ear. It’s not from interference either. Took them into the woods on our land a long way from the house without any other devices and still getting it. There is something wrong with them. I’m hoping a firmware update can fix them, because I like them outside of this annoying issue. I’ve seen too many people posting online about it for it to be some random issue.

Mar 14, 2024 7:53 AM in response to Avt0bus

Yesterday I've got my second replacement pair (so it's the third one in a row since Oct 2023) and you know what? just started to hear little random clicks on the left earbud... that's how it starts. First had issues with the right one, second with the left, and now left again.


My plan for now is to replace them as many time as I will have to, until I finally get a working pair, since I can't change the model or get money back. Am I limited by a calendar year of warranty since I bought them? We'll see.


Really annoyed about wasting so much time for this.

Beats Studio pro 2023 static noice in left ear (with anc)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.