Outlook Email not syncing with iOS 17.0.2

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2kradc1991 Author

Level 1

5 points

Outlook Email not syncing with iOS 17.0.2

I installed iOS 17.0.2 today on my iPad and my iPhone and now every time I delete or move an email in my outlook app on either device, the other device doesn’t register what I’ve done. For instance, I was on my iPhone and moved an email into a different folder. When i went to my iPad, the email was still in the inbox. I deleted a bunch of emails one by one on my iPad, but when I went to my iPhone all the emails were still there. Before I installed the update, everything worked fine.

I’ve already rebooted both devices and that didn’t help anything. What else should I do?

Thanks in advance!

Posted on Sep 30, 2023 8:23 PM

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Answer 1

2kradc1991 Author

Level 1

5 points

Sep 30, 2023 8:30 PM in response to 2kradc1991

I finally figured it out. I just had to delete the app from each device and then re-install them. Now it is working perfectly!

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Answer 2

Suzie118

Level 1

14 points

Jun 10, 2024 8:49 AM in response to 2kradc1991

I had the same problem today. I don’t use Outlook mail much, but I wanted to synchronise Teams with my Apple calendar. I managed to get it to work perfectly on my Mac, but not on my iOS devices. Eventually I reached the nuclear option and deleted and reinstalled Outlook - success! I wish Apple would tell you these things, it was driving me nuts.

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Outlook Email not syncing with iOS 17.0.2

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