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Why my phone is not charging?

My phone is not charging

iPhone 11, iOS 16

Posted on Sep 20, 2023 6:07 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2023 6:11 AM

If you alreay tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge , it could be a hardware (battery? other internal component?) failure, and I suggest that you make an appointment (*) and have your device+cable+charger inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Sep 20, 2023 6:11 AM in response to Yanni0

If you alreay tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge , it could be a hardware (battery? other internal component?) failure, and I suggest that you make an appointment (*) and have your device+cable+charger inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Why my phone is not charging?

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