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iPhone 13 Pro stops recording for a split second when using various external microphones

Hi tried two different external microphones (ex. Rode VideoMic Me-L and Shure MV88) and they worked perfectly on iPhone 6 to iPhone 11, until I upgraded to iPhone 13 Pro. I tried various recording apps and the same thing, every several minutes the mic cuts out for a split second, then continues recording. I rebooted phone, put it in airplane mode while recording but same thing. I saw a handful of Reddit posts saying the same thing happened with the Rode mic, so I just bought a Shure mic and same thing. Whats going on?

iPad Pro, iPadOS 15

Posted on Sep 18, 2023 1:00 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2023 1:29 AM

If you find yourself encountering issues with third-party apps or a particular website or product, reaching out to the respective app developer, or manufacturer can be a helpful step in resolving the problem.


How to Contact an App Developer:

  1. In-App Support: Many apps offer an in-app support feature. Look for a "Contact Us" or "Help" section within the app's settings or menu. This may provide you with direct contact information or a form to submit your query.
  2. App Store or Website: If you can't find in-app support or need additional assistance, visit the app's page on the respective app store --> How to contact an app developer - Apple Support
  3. Email Support: Check if the developer has an official support email address listed on their website or app store page. Send them an email explaining the issue you're facing. Be detailed in describing the problem to receive relevant assistance.
  4. Social Media: Some developers maintain active social media profiles. Reach out to them through platforms like Twitter or Facebook, describing your issue or sending them a direct message.
  5. Community Forums: Many apps have dedicated user forums or communities where you can ask questions and seek help from other users or the developers themselves.


How to Contact the Manufacturer:

  1. High-quality microphone for iOS mobile devices; 3.5mm headphone output for audio monitoring and playback; Works seamlessly with the RØDE Reporter App, Camera, ..VideoMic Me-L | Smartphone Microphone | RØDE
    1. How Can Rode Help You? https://rode.com/en/support/contact
  2. Digital Stereo condenser microphone replaces field recorders with the ability to record audio on the go onto an iOS device.  MV88 - iOS Digital Stereo Condenser Microphone - Shure
    1. Seek support from Shure --> https://www.shure.com/en-IN/about-us/contact-us
  3. Product Manual: As mentioned, the product manual can be an excellent resource for finding contact information. Look for the "Support" or "Contact Us" section in the manual.
  4. Product Packaging: Check the product's packaging for any contact details, customer support numbers, or websites provided by the manufacturer.
  5. Manufacturer's Website: Visit the official website of the manufacturer. Most reputable companies have a support section where you can find contact information or submit support requests.
  6. Customer Support: Look for a customer support phone number or email address on the manufacturer's website. Some companies even offer live chat support for immediate assistance.
  7. Social Media: Many manufacturers maintain a presence on social media platforms. Consider sending them a message or mentioning them in a post to seek help.
  8. Retailer: If you purchased the product from a retailer, they might also be able to assist you or direct you to the manufacturer's support channels.


When contacting either the app developer or the manufacturer, be sure to provide specific details about the problem you're facing, including any error messages, screenshots, or steps to reproduce the issue. This information will help them better understand and resolve the difficulty you're experiencing.


Remember to remain polite and patient while seeking support, as it may take some time for the developers or manufacturers to respond to your inquiries.


2 replies
Question marked as Top-ranking reply

Sep 18, 2023 1:29 AM in response to EriTsuki

If you find yourself encountering issues with third-party apps or a particular website or product, reaching out to the respective app developer, or manufacturer can be a helpful step in resolving the problem.


How to Contact an App Developer:

  1. In-App Support: Many apps offer an in-app support feature. Look for a "Contact Us" or "Help" section within the app's settings or menu. This may provide you with direct contact information or a form to submit your query.
  2. App Store or Website: If you can't find in-app support or need additional assistance, visit the app's page on the respective app store --> How to contact an app developer - Apple Support
  3. Email Support: Check if the developer has an official support email address listed on their website or app store page. Send them an email explaining the issue you're facing. Be detailed in describing the problem to receive relevant assistance.
  4. Social Media: Some developers maintain active social media profiles. Reach out to them through platforms like Twitter or Facebook, describing your issue or sending them a direct message.
  5. Community Forums: Many apps have dedicated user forums or communities where you can ask questions and seek help from other users or the developers themselves.


How to Contact the Manufacturer:

  1. High-quality microphone for iOS mobile devices; 3.5mm headphone output for audio monitoring and playback; Works seamlessly with the RØDE Reporter App, Camera, ..VideoMic Me-L | Smartphone Microphone | RØDE
    1. How Can Rode Help You? https://rode.com/en/support/contact
  2. Digital Stereo condenser microphone replaces field recorders with the ability to record audio on the go onto an iOS device.  MV88 - iOS Digital Stereo Condenser Microphone - Shure
    1. Seek support from Shure --> https://www.shure.com/en-IN/about-us/contact-us
  3. Product Manual: As mentioned, the product manual can be an excellent resource for finding contact information. Look for the "Support" or "Contact Us" section in the manual.
  4. Product Packaging: Check the product's packaging for any contact details, customer support numbers, or websites provided by the manufacturer.
  5. Manufacturer's Website: Visit the official website of the manufacturer. Most reputable companies have a support section where you can find contact information or submit support requests.
  6. Customer Support: Look for a customer support phone number or email address on the manufacturer's website. Some companies even offer live chat support for immediate assistance.
  7. Social Media: Many manufacturers maintain a presence on social media platforms. Consider sending them a message or mentioning them in a post to seek help.
  8. Retailer: If you purchased the product from a retailer, they might also be able to assist you or direct you to the manufacturer's support channels.


When contacting either the app developer or the manufacturer, be sure to provide specific details about the problem you're facing, including any error messages, screenshots, or steps to reproduce the issue. This information will help them better understand and resolve the difficulty you're experiencing.


Remember to remain polite and patient while seeking support, as it may take some time for the developers or manufacturers to respond to your inquiries.


Sep 18, 2023 1:58 AM in response to SravanKrA

With all due respect, the problem is with iPhone, it no longer works well with my external microphones, even though I use different brands. They started happening with iPhone 13 Pro. It has nothing to do with the apps or the microphones. Because it happens with various microphones and various apps and the same thing happens. It does not happen with iPhone 6 to iPhone 11 Pro. So I feel it’s iPhone 13 Pro that has some kind of issue and not playing nice with my external microphone.

iPhone 13 Pro stops recording for a split second when using various external microphones

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