Why is the password and stuff to make the payment not work

The password

iPhone 13, iOS 16

Posted on Sep 14, 2023 9:24 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2023 9:32 PM

Alexthegoat Said:

"Why is the password and stuff to make the payment not work: The password"

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Troubleshooting Adding a Method of Payment:


A. Add, then Delete.

You need at least one Method of Payment assigned to your account. This is because even free apps have their option for internal purchases. So, add the new method of payment, and then remove the one that is currently in there. Add a payment method to your Apple ID - Apple Support


B. If Declined: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?

C. For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
2 replies
Question marked as Top-ranking reply

Sep 14, 2023 9:32 PM in response to Alexthegoat

Alexthegoat Said:

"Why is the password and stuff to make the payment not work: The password"

-------


Troubleshooting Adding a Method of Payment:


A. Add, then Delete.

You need at least one Method of Payment assigned to your account. This is because even free apps have their option for internal purchases. So, add the new method of payment, and then remove the one that is currently in there. Add a payment method to your Apple ID - Apple Support


B. If Declined: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?

C. For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Sep 14, 2023 9:33 PM in response to Alexthegoat

Alexthegoat Said:

"Why is the password and stuff to make the payment not work: The password"

-------


Troubleshooting Adding a Method of Payment:


Is your account locked? If you cannot make major changes, then your Apple Account is likely unlocked. So, you'll need to unlock it.


Troubleshooting a Locked Account:


Locked Out:

For note: You are you locked out of your Apple Account. There is no iCloud account.


So, Contact Apple Support:

Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Locked:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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Why is the password and stuff to make the payment not work

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