Apple TV subscription
I have an Apple TV+ subscription, downloaded the app on google tv, but I cannot watch any episodes after the first one. Why please? What can I do?
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have an Apple TV+ subscription, downloaded the app on google tv, but I cannot watch any episodes after the first one. Why please? What can I do?
No problem.
The first episode doesn't require any subscription, its available to any user as a way to preview a show before signing up, that is why I wanted to make sure you still had an active subscription.
You should also check that the app has properly been logged in with that same account (it's not automatic), otherwise you won't be able to access that subscription. If it was already logged in you can try signing out and log in again.
Apple TV Plus can be accessed on any device that has the Apple TV app. However, casting can only be done via airplay. This means sending from an Apple device, to a smart TV (with airplay support), Roku, or Apple TV box.
To see the full list of supported devices
Apple TV app - Devices - Apple (EG)
No problem.
The first episode doesn't require any subscription, its available to any user as a way to preview a show before signing up, that is why I wanted to make sure you still had an active subscription.
You should also check that the app has properly been logged in with that same account (it's not automatic), otherwise you won't be able to access that subscription. If it was already logged in you can try signing out and log in again.
Apple TV Plus can be accessed on any device that has the Apple TV app. However, casting can only be done via airplay. This means sending from an Apple device, to a smart TV (with airplay support), Roku, or Apple TV box.
To see the full list of supported devices
Apple TV app - Devices - Apple (EG)
First episodes are usually available without a subscription. Check your account to ensure the subscription is active, and that you are logged in with that same account via the app. If verified and the issue persists, first try deleting and reinstalling the app and then contact Apple support.
Thanks a lot vazandrew. Yes my subscription is active and as you stated, I have been able to watch the 1st episodes.
It’s that the remaining episodes refer me to my other devices. I had thought with the subscription I should be able to watch on the smart tv app or cast via google tv chrome cast.
Once again thanks for your help.
Grateful! Will definitely try out as advised.
Cheers.
Apple TV subscription