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Danifaiz86 Author

Level 1

4 points

My face ID is disabled it’s not working?

My face ID is disable is not working?

iPhone 7 Plus, iOS 14

Posted on Aug 18, 2023 7:53 PM

Top-ranking reply

Niel

Level 10

734,747 points

Posted on Aug 18, 2023 7:56 PM

This is generally a hardware issue. If the unit's on an OS version older than 16.6, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.

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My face ID is disabled it’s not working?

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