Apple Music songs missing from purchased albums / iTunes Store shows purchased but won't allow download

Question

Level 1

11 points

Apple Music songs missing from purchased albums / iTunes Store shows purchased but won't allow download

iPhone 13 Pro Max iOS 16.6 / iPad Pro 3rd Gen iOS 16.6

Most of my music is purchased in iTunes Store on my iPhone. But, when I go to Music, tracks are missing from many of the albums. When I go to iTunes Store, the same albums will show "Purchased" greyed out at the top and any song that is not downloaded shows a blue "Purchased" button that doesn't do anything. The songs that are already downloaded show "Play". (see attached image)

I have tried everything that other users have offered as solutions in other posts, but nothing works. I always used to be able to go into iTunes and download music again, as long as the Apple ID was the same. But not anymore.

I have also tried deleting an album from Apple Music app, but I still cannot download the album again. (I am not using an Apple Music subscription...these are purchased albums I have bought and owned for years).

Please help! This is so frustrating.

Posted on Aug 16, 2023 5:20 PM

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Answer 1

Top-ranking reply

Whisperinghorse

Level 1

4 points

Oct 24, 2023 9:49 AM in response to Hyde-Jekyll

me too.. but when I try unhide nothing there..and it asks me to rebuy them????? itunes is getting greedy and dishonest

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Answer 2

MMMundy

Level 1

8 points

Dec 19, 2023 2:04 AM in response to Hyde-Jekyll

Apple and iTunes is just turning into yet another low rent rip off service. Their hardware design has reached an impasse where new products aren’t any better than their old and with the introduction of their new cash cow Apple Music they no longer want or need the customers who actually paid for songs which, due to poor grade programming are lost when paid for music is cross or uploaded onto a new iphone or iPad.

it’s actually a form of theft. Get a customer to pay for a music product then quietly remove it from their house in the middle of the night while they sleep then push them into subscribing to Apple Music!

Rip-off America is it?

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Answer 3

Feb 24, 2024 8:35 AM in response to Hyde-Jekyll

i have bought a heck of alot of music including music videos and alot of them are gone. it aint right ( IT IS STEALING ) it shows up in gray and wants me to join up for a itunes match subscription. IT AINT NOTHING MORE THAN THIEFS AND GREED. I cant even find whwre all my songs are to view all that i have. im very mad, they wouldnt want that to happen to them.

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Answer 4

picas

Level 7

20,859 points

Aug 16, 2023 5:23 PM in response to Hyde-Jekyll

They've been hidden. To unhide open the iTunes Store, scroll up to the bottom and sign in to your Apple ID, and look for hidden purchases.

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Answer 5

jdelance

Level 1

8 points

Nov 16, 2023 2:48 AM in response to picas

Tried this - iTunes Store doesn't show any music purchases under 'Hidden Purchases', just lots of old apps

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Answer 6

phxherm

Level 1

8 points

Jan 23, 2024 7:53 PM in response to picas

I don't play around with my iTunes account much, however this explanation was of great value. Thanks for sharing, I was able to download 7 albums purchased which had somehow been "hidden".

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