Hello, my iPhone’s Face ID is disabled, how can I activate it?
I took my iPhone underwater to take a video, then I saw that Face ID was disabled. Now I need help to reactivate my Face ID.
iPhone 11 Pro, iOS 16
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I took my iPhone underwater to take a video, then I saw that Face ID was disabled. Now I need help to reactivate my Face ID.
iPhone 11 Pro, iOS 16
This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple
This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple
Water and other liquid damage to your iPhone or iPod isn't covered by warranty. Servicing for liquid damage to an iPhone or iPod isn't covered by the Apple One-Year Limited Warranty.
Water and other liquid damage to your iPhone or iPod isn't ...
Get a Genius Bar Reservation and Apple Support Options - Apple
When you encounter issues with your Apple devices, the Genius Bar at Apple Retail Stores is the go-to place for expert assistance. The Genius Bar is staffed by knowledgeable Apple employees, often referred to as "Geniuses," who can diagnose and resolve a wide range of hardware and software-related problems. To ensure personalized attention and a convenient visit, Apple provides the option to schedule a Genius Bar Reservation.
Contact Genius Bar.
Manage Reservations - My Reservations - Apple
Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Finally, you can also start a repair log or track the status of existing repair --> Apple Repair and Repair Status Check - Official Apple Support
In summary, Apple provides customers with a range of support options, including the Genius Bar Reservation system, visits to Apple Retail Stores or Authorized Service Providers, and various channels to contact Apple Support for assistance with their products. These services aim to ensure that Apple users receive the necessary help and support whenever they encounter issues with their devices.
Hello, my iPhone’s Face ID is disabled, how can I activate it?