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I am trying to watch Apple TV on my tv and I am being asked to start a 3 month trial when I already subscribe- it works on my phone

I already have a subscription for Apple TV and I get the app on my phone but when I’m trying to watch on the tv it’s a feting 3 months free and I already pay 6.99 a month

iPhone 6s, iOS 12

Posted on Jul 23, 2023 5:50 PM

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Question marked as Top-ranking reply

Posted on Jul 23, 2023 6:41 PM

It seems you may not be signed in to the Apple TV app, with an Apple ID account that has the Apple TV+ subscription linked to it.

On smart TVs and third party streaming devices, users are asked to sign in to the Apple TV app, through the in-app Settings (sprockets wheel icon), then Accounts, and enter your credentials there.

1 reply
Question marked as Top-ranking reply

Jul 23, 2023 6:41 PM in response to Callthemidwife1

It seems you may not be signed in to the Apple TV app, with an Apple ID account that has the Apple TV+ subscription linked to it.

On smart TVs and third party streaming devices, users are asked to sign in to the Apple TV app, through the in-app Settings (sprockets wheel icon), then Accounts, and enter your credentials there.

I am trying to watch Apple TV on my tv and I am being asked to start a 3 month trial when I already subscribe- it works on my phone

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