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User profile for user: eleni617
eleni617 Author
User level: Level 1
4 points

I forgot my apple ID for my iPad

got locked out of iPad because my daughter changed her password and forgot it. tried to restore it and now it won't let us.

iPad mini 2

Posted on Jul 16, 2023 7:48 AM

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User profile for user: Niel
Niel
User level: Level 10
734,729 points

Posted on Jul 16, 2023 8:00 AM

Check your web browser autofill entries, the Keychain, and other records, or use Apple's iForgot service, or contact their Account Security team, or if you're the unit's original owner, submit an unlock request as described in the Related Article above.


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User profile for user: Libby101a
Libby101a
User level: Level 4
2,392 points

Jul 16, 2023 8:07 AM in response to eleni617

If you attempted to restore it without knowing the password then it's in activation lock. If it says "activation locked" then you'll need to fill out the online form for Apple to remove the Activation lock. This requires proof of purchase.



You will need to use the following article, review and click on the link at the end of the article to start the request.


How to remove Activation Lock - Apple Support


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I forgot my apple ID for my iPad

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