AirPods Pro (1st Gen)
My AirPods Pro's case suddenly stopped charging. The light on it is no longer turning red or green hence I can not connect them to my phone either. What do I do?
iPhone 11 Pro Max, iOS 16
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Hi memoonaabbasi
welcome to the Apple (user-to-user) Community.
Re: AirPods Pro (1st Gen) : case suddenly stopped charging. .. can not connect them to my phone either.
You might want to check through Apple Support's online article (link below)
What to do: If your AirPods won’t charge - Apple Support
and
Charge your AirPods and learn about battery life - Apple Support
If you still can’t charge your AirPods, contact Apple Support.
____________________________________________________________________
More info: (eg: About replacement case) AirPods Repair & Service - Apple Support
and
AirPods Support Website:
Find all the topics, resources, and contact options you need for your AirPods....
AirPods Support - Official Apple Support
All the best :-)