I want to remove the card in my account. It says I cannot because there is a billing problem. I do not use the card in my account anymore and I am out of states meanwhile.

I want to remove the card in my account. It says I cannot because there is a billing problem. I do not use the card in my account anymore and I am out of states meanwhile.

iPhone 12 Pro Max

Posted on Jun 23, 2023 8:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2023 10:31 PM

It says I cannot because there is a billing problem.

What kind of billing problem?


You may need to have a valid payment method on file, even if the app you want to download is free.

You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


I want to remove the card in my account.

Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


See the following Apple articles:

Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 

If you have a valid payment method on file, instead of buying or order an App Store & iTunes gift card, you can Add money to your Apple Account balance anytime, no gift card needed, see -> Apple Gift Card - Apple (UK)

 

If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

1 reply
Question marked as Top-ranking reply

Jun 23, 2023 10:31 PM in response to mohmmad280

It says I cannot because there is a billing problem.

What kind of billing problem?


You may need to have a valid payment method on file, even if the app you want to download is free.

You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


I want to remove the card in my account.

Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


See the following Apple articles:

Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 

If you have a valid payment method on file, instead of buying or order an App Store & iTunes gift card, you can Add money to your Apple Account balance anytime, no gift card needed, see -> Apple Gift Card - Apple (UK)

 

If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

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I want to remove the card in my account. It says I cannot because there is a billing problem. I do not use the card in my account anymore and I am out of states meanwhile.

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