My iPhone 11 Pro went completely Black.

Question

Level 1

4 points

My iPhone 11 Pro went completely Black.

I was watching a Tiktok video when my phone's screen went completely black although I can still hear the video. So I turned the phone off using the side button but my phone won't come back on. I tried the recovery method where you click the volume up release volume down release then hold the power button. The logo didn't appear. My phone isn't dead or broken. I just need help on what to do I'm at a loss and currently panicking because my phone won't turn on whatsoever.

iPhone 11 Pro, iOS 16

Posted on Jun 23, 2023 4:56 PM

Reply

Answer 1

TheLittles

Level 10

203,007 points

Jun 23, 2023 5:04 PM in response to guyshaa

guyshaa Said:

"My iPhone 11 Pro went completely Black: I just need help on what to do I'm at a loss and currently panicking because my phone won't turn on whatsoever."

-------

Troubleshoot the iPhone Power:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support

II. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support

III. A Few Apple Support Sites that May Help: