Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I try to download apps, it says, “ account disabled in App Store and iTunes Store

When I try to download apps, it’s says, “ account disabled in App Store and iTunes.”


[Re-Titled by Moderator]

iPhone X, iOS 14

Posted on Jun 18, 2023 9:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2023 10:16 AM

Please check ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.


2.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

2 replies
Question marked as Top-ranking reply

Jun 18, 2023 10:16 AM in response to sahairah33

Please check ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.


2.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

When I try to download apps, it says, “ account disabled in App Store and iTunes Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.